Borrowing and Use
Service Coverage: Service is available anywhere in Canada within the cellular network coverage area. International service is not available.
Circulation: Mobile Hotspots may be checked out for two weeks. Holds may be placed. Renewals are allowed if there is no waiting list. Hotspots must be picked up within 3 days of notification at the branch’s front desk.
Mobile Hotspots must be returned to Borrower Services desk at any WPL location during open hours. Customers will be charged repair/replacement fees for devices returned through the library book drops.
A quick visual inspection of the Hotspot is done at check-in, but you will remain responsible for the device until a more thorough inspection by IT staff is completed. If there is an issue with the returned Hotspot, you will be contacted and charged a repair/replacement fee if the device was returned damaged. Users are responsible for any loss or damages that happen during their lending period. The fee for repairs or replacement is up to $200.
Usage Fee: There are no usage fees and data is unlimited. The connection is 3G or 4G/LTE depending on what is available in your area.
Sessions: The Mobile Hotspot can provide Wi-Fi Internet access for up to 10 devices.
Privacy: Whitby Public Library does not monitor or store any data related to users’ Internet activity