Printing and Photocopying Service

Cloud Printing Service Disruption Alert: Week of April 24, 2017

The Printme® Cloud service is temporarily unavailable at all Whitby Library locations.  Our Canon copier vendor is working on a solution to the issue and we are anticipating the Cloud printing service will be up and running again soon.  Sorry for the inconvenience.

The photocopiers are still available for printing from library computers and can photocopy as per usual.

Library Card Payment System

Image of hand holding a Whitby Public Library card.The printing and photocopying payment system at all library locations has changed.  Photocopies and prints will be paid for using your library card.  The coin-operated payment system is no longer available. Patrons will be able to load funds onto their library card at any service desk. The card can then be scanned at the copier to pay for print and photocopy jobs.  Visitors to the library who do not have a library card will need to ask staff for assistance to print.


Black & White and colour photocopying is available at all branches. You will need to load funds onto your library card in order to make copies. Black and white photocopies cost $0.20 per copy.  Colour photocopies cost $0.50 per copy.  Photocopy onto letter-sized (8 ½” x 11”) or legal-sized (8 ½” X 14”) paper only.

Visitors without a library card can ask staff for assistance.


Black & White printing from library computers is also available at all branches. You will need to load funds onto your library card in order to print. Printing costs $0.20 per page for black and white copies.  Colour copies are $0.50 per copy.  Print onto letter-sized (8 ½” x 11”) or legal-sized (8 ½” X 14”) paper only.  In order to print any non-standard font on our Canon copiers it is recommended that you save the document as a PDF and print the PDF.  All fonts are preserved when you convert the document to PDF.

Visitors without a library card can ask staff for assistance.


Document scanners are available at every branch.  Documents can be scanned and saved to a USB key, printed at the public copier, or emailed.  Scanned documents can be letter-sized (8 ½” x 11”) or legal-sized (8 ½” X 14”) only.  Scanning is a free service.  If you are printing scanned images, see above.

PrintMe® Cloud Service - Cloud Printing allows you to print your files from anywhere!

Send from anywhere - library, home or office.  From your browser-enabled desktop, laptop, smartphone or tablet, email your files(s) to and receive a release code.


Visit any Whitby Public Library branch to print your document(s) by entering the release code at the printer.

PrintMe® Cloud supports the following file types from mobile apps or web upload: Email, text files, PDF, image files (PICT, BMP, PNG, GIF, JPEG, TIFF), web pages (HTML), and Microsoft® Office® files (XLS/XLSX, DOC/DOCX, PPT/PPTX). All file types are supported when files are sent from Mac® and Windows® computers.

Here's how it works: Image of PrintMe logo.

  1. Send an email with the attachment to
  2. PrintMe® will send you an email that contains a Document ID number (Release number).  This 8-digit number will need to be keyed in at  the copier to retrieve your print job.  
  3.  At the copier, scan your library barcode to unlock the display.  Select the EFIPrintMe® icon on the display screen.
  4. Next, enter the PrintMe® Document ID Number that you received via email and select the Next button.
  5. You now see the files associated with the PrintMe® Document ID.  When you send an email to PrintMe®, if there is any text in the body of the email such as a message or a signature, a “Mail body:” file is created just in case you wish to print it.
  6. At this step, it is important to choose Print Options as EFI PrintMe®’s default print setup is colour and 2-sided printing.  You need to select the Print Options button in order to choose B&W and One Sided printing.
  7. Select B&W and One Side as required.  Change the number of copies as needed.  Select OK to save these settings.
  8. Next, return to the screen that displays the file attachments and you can confirm that your print settings have changed.  Select the Print button to print.
  9. Select the Delete from PrintMe® and the files will be deleted from the cloud.  Select Exit if you do not want to delete the files at this time.  Note the files are automatically deleted from PrintMe® in 24 hours.
  10. Log Out to end your session.